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Atelier Support

Conscious Luxury, Perfected For You

Explore comprehensive insights on our custom creations, meticulous diamond sourcing, secure global logistics, and lifetime warranty coverage.

Individually Owned Since 1980 100% Guaranteed for Life Ethically Sourced GIA Diamonds Bespoke Master Craftsmanship Individually Owned Since 1980 100% Guaranteed for Life Ethically Sourced GIA Diamonds Bespoke Master Craftsmanship

Custom Jewelry Design

Our master design path starts with a personal private session where your aesthetic choices, ideas, and budget options are meticulously mapped. We then craft precise hand-drawn concepts and advanced 3D CAD modeling to capture your exact vision. Upon your final authorization, our onsite master team handcrafts your absolute masterpiece using only top-tier precious metals and exquisite gemstones.

A standard bespoke piece demands approximately 3 to 6 weeks from our initial diagnostic design consultation to hand-delivered completion. This accommodates precise 3D rendering development, customer modifications, meticulous material procurement, and precise hand-setting phases. If your timeline requires specialized expediting, please notify our coordinators directly during booking.

We hold a deep reverence for family history and historical heirlooms. We gladly evaluate family treasures for structural stability. If suitable, our craftspeople can gracefully unmount and reset your prized diamonds and colored gemstones, or melt down pure gold settings to forge your customized contemporary creation.

Diamonds & Quality

Every precious stone curated by Matt Nasr Jewelers complies strictly with global ethical standards. We partner only with reputable global sources adhering strictly to the Kimberley Process, ensuring complete protection against conflict trade and supporting ecological preservation within diamond-mining communities.

Yes. All loose central diamonds and primary stones of significant weight are accompanied by physical grading credentials directly from the Gemological Institute of America (GIA), certifying their individual Cut, Color, Clarity, and Carat Weight metrics with undisputed global validity.

Shipping & Secure Orders

Every transaction dispatched from our facility is comprehensively insured for its full value until safe receipt. We deploy neutral, unmarked packing structures to maintain complete obscurity. We strictly mandate a formal adult signature upon handoff — no packages will be left unsecured under any circumstance.

Yes, we provide premium, fully protected international delivery services globally. Depending on regional destination constraints, shipments utilize highly secure global carriers such as FedEx Priority or specialized armored jewelry transits. International taxes, import duties, and local tariffs remain the recipient's responsibility.

Warranty & Professional Care

All jewelry crafted by Matt Nasr Jewelers is backed by our lifetime artisan guarantee. This includes professional prong reinforcement, routine diagnostic checkups, cleaning services, and repair of structural issues caused by manufacturing flaws. It does not cover natural wear, accidental gem loss, structural abuse, or modifications executed by third-party technicians.

To preserve structural perfection and the ultimate radiance of your diamonds, we strongly suggest an expert cleaning and detailed prong inspection every 6 months. This complimentary check at our Wrentham storefront ensures absolute structural preservation and halts prong degradation early.

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Our Showroom & Private Atelier

Still Have Inquiries? Meet With Our Designers

Visit our beautifully appointed family showroom located at 1092 South Street Wrentham, or schedule a customized virtual private consultation with Matt Nasr himself.

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