Matt Nasr Jewelers SMS Terms & Conditions

The Matt Nasr Jewelers SMS Program provides customers with transactional, service-related, and promotional text messages associated with our jewelry products, custom design services, purchases, repair services, events, and customer relationships.

The SMS Program may send:

• One-time verification codes.
• Sales receipts and purchase confirmations.
• Jewelry repair status updates.
• Repair-completion and pickup notifications.
• Customer-service responses.
• Trunk-show invitations.
• New-product announcements.
• Sales, event, and promotional offers.

Message content may vary according to your purchases, services, repair activity, customer-service requests, and marketing preferences.

How Enrollment Is Requested

Customers may request enrollment in person at Matt Nasr Jewelers, through an approved Matt Nasr Jewelers form, or through another consent method that clearly discloses the nature of the messaging program and the applicable terms.

Double Opt-In Process

1. The customer provides a mobile telephone number and requests or agrees to receive messages.
2. Matt Nasr Jewelers sends a confirmation request to the submitted mobile number.
3. The customer must reply YES or START to confirm enrollment.
4. Flawless records the confirmation and the customer's current consent status on behalf of Matt Nasr Jewelers.
5. Promotional messages are not sent until the required confirmation is received.
6. Consent applies only to Matt Nasr Jewelers and cannot be transferred to another company.

A request to enroll does not complete promotional enrollment by itself. Promotional messaging begins only after Matt Nasr Jewelers receives the customer's affirmative confirmation through the disclosed double opt-in process.

You may purchase jewelry, request custom design services, arrange a repair, or otherwise do business with Matt Nasr Jewelers without agreeing to receive promotional text messages. Declining promotional SMS consent will not change the price or availability of goods or services.

Transactional or service-related activity may result in additional messages when needed to complete verification, document a purchase, provide requested assistance, or communicate the status of a repair or pickup.

You are responsible for reviewing your wireless service agreement and for all text messaging, data, roaming, or other charges assessed by your carrier in connection with sending or receiving SMS Program messages.

Your opt-out request will apply to the SMS Program associated with the number from which the request was sent. Where supported, you may reply START to re-enroll. Re-enrollment may require you to complete the confirmation process again.

If you change or transfer your mobile number, you should submit an opt-out request before discontinuing use of the number and notify Matt Nasr Jewelers that the number is no longer yours.

You may also contact Matt Nasr Jewelers using the support information below. Support availability and response times may vary.

The SMS Program may not be available through every carrier, device, service area, or mobile plan. Delivery may be affected by carrier limitations, network conditions, device settings, blocked-message settings, service outages, or other circumstances outside Matt Nasr Jewelers' control.

By submitting a mobile number or confirming enrollment, you represent and agree that:

• You are the subscriber or an authorized user of the submitted mobile number.
• You will provide a complete and accurate mobile number.
• You will notify Matt Nasr Jewelers if the number changes, is reassigned, or is transferred to another person.
• You are responsible for charges imposed by your wireless carrier.
• You will not use the SMS Program for unlawful, abusive, fraudulent, or unauthorized purposes.

If you are not the subscriber or authorized user of a submitted number, you must not enroll that number in the SMS Program.

Matt Nasr Jewelers processes mobile telephone numbers, message interactions, messaging opt-in records, and consent status to operate the SMS Program, document compliance, provide requested service communications, and send communications authorized by the customer.

Service providers may process limited information on behalf of Matt Nasr Jewelers when necessary to deliver messages, maintain consent records, support program operations, prevent abuse, or comply with law. Such processing does not authorize those providers to use SMS consent data for their own marketing.

For additional information about how SMS-related information is collected, used, retained, and protected, review the Matt Nasr Jewelers A2P Privacy Policy.

Matt Nasr Jewelers may modify, suspend, or discontinue all or part of the SMS Program at any time, subject to applicable law. This may include changes to message categories, delivery methods, short codes, telephone numbers, keywords, frequency, service providers, or program availability.

When material changes affect these terms, Matt Nasr Jewelers will update this page and revise the effective date. Where required by law, additional notice or renewed consent will be requested before the applicable change takes effect.

Termination of the SMS Program does not affect rights or obligations that accrued before termination, including obligations concerning consent records, privacy, carrier charges, and lawful message delivery.

Questions about the SMS Program, your enrollment status, or these terms may be directed to Matt Nasr Jewelers:

For text-message assistance, reply HELP. To stop participating in the SMS Program, reply STOP.